*BUs have come to realize the value of the
discipline and thoroughness introduced by CMM
*They were skeptical,
but they have become proponents
*Their testimonials:
*Detailed requirements
prior to Development result in less rework and shorter delivery times - Formal baselines and signoffs enable better
control of changes
*Facilitated sessions bring all parties together and result in better communications and
common understanding - Manage expectations better, and improve customer satisfaction
*Formal Project Reporting
increases visibility of project status and eliminates surprises
*Measures are necessary
to assess impact and provide feedback for continuous improvement