21
Measurement and the CMMs – PSM ‘02
Evaluate Measurement Readiness
State of Readiness
People
•
Measurement Culture
•
Training/Skills
•
QM Knowledge
•
Feedback
Organization
•
Tailoring Practices
•
Organizational
Performance
Analysis
•
Data Quality
•
Data Relevance
•
Data Coverage
•
•
Infrastructure
•
Plans
•
Procedures
•
Resources
•
Tools/Automation
•
•
•
Project
Operations
•
Project Set-up
-
Estimation
-
Planning/WBS
•
Tracking/Reporting
•
Corrective Action
•
Prediction
Management
•
Business & Strategy
•
Planning/Forecasting
•
Monitoring/Steering
•
Process Compliance
Size
& Stability
Measures
Resources
& Cost
Measures
Schedule
& Progress
Measures
Product
Quality
Measures
Process
Management
Measures
Customer
Satisfaction
Measures
Source: [8]