170 Million Individuals
45 Million Businesses
5 Million Tax Exempt
and Government Entities
IRS
Directly Serves More Americans Than Any Other Institution—Private
or Public
102,000 People
1,000 Sites
200 Tax Law Changes / Year
23 Million Calls / Week
200 Million Returns / Year
IRS
is a Large, Complex Operation
by Any Measure
1.9 Trillion / Year
Tax Revenues
Confidence
Service
Integrity
Fairness
The
Nation’s Well Being Requires Trusted and Effective
Tax Administration
IRS
Modernization:
An Enormous Business Systems Project